BP Goal Money-Back Guarantee FAQs

Patients can receive from Novartis reimbursement for up to four months of out-of-pocket drug costs if, after taking the maximum dose of either DIOVAN HCT® (valsartan/hydrochlorothiazide 320/25 mg) tablets, EXFORGE® (amlodipine and valsartan 10/320mg) tablets or TEKTURNA® (aliskiren 300 mg) tablets for at least 30 days, their blood pressure is not controlled to the goal determined by their healthcare professional.*

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To be eligible for the guarantee, patients must have joined the BP Success Zone Program by activating their membership card. Patients must produce copies of the original receipts for up to 4 months of treatment on DIOVAN, DIOVAN HCT, EXFORGE or TEKTURNA. The patient must also provide a Guarantee Affirmation Form, signed by his or her healthcare professional, stating that the patient was not able to reach the blood pressure goal set by his or her healthcare professional.

A Guarantee Affirmation Form can be downloaded in the Members' Area of www.bpsuccesszone.com. Patients can also request an Affirmation Form by mail or call 1-866-968-7270.

Click here for a Guarantee Affirmation Form. Patients can also request an Affirmation Form by mail or call 1-866-968-7270.

Complete and sign the Guarantee Affirmation Form for your patient.

Have your patient mail the Guarantee Affirmation Form, as well as their original prescription receipt showing the prescription drug name and out-of-pocket cost for their DIOVAN, DIOVAN HCT, EXFORGE or TEKTURNA prescription as proof of purchase to:

BP Goal Money-Back Guarantee
P.O. Box 811869
Boca Raton, FL 33481-9949

Your patient should do this no later than 30 days from date of completion of the Guarantee Affirmation Form. No photocopies are accepted. Have your patient retain a copy for their records.

Your patient will receive a complete refund for up to 4 months of their out-of-pocket prescription costs (costs that are not reimbursed by insurance) for DIOVAN HCT® (valsartan/hydrochlorothiazide 320/25 mg) tablets, EXFORGE® (amlodipine and valsartan 10/320mg) tablets or TEKTURNA® (aliskiren 300 mg) tablets. Please allow 6-8 weeks for delivery.

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You don't need to send your patient's blood pressure numbers for the guarantee. You simply determine the target blood pressure goal for your patient before the treatment. If they have not reached that goal after being on the highest dose of DIOVAN® (valsartan 320 mg) tablets, DIOVAN HCT® (valsartan/hydrochlorothiazide 320/25 mg) tablets, EXFORGE® (amlodipine and valsartan 10/320mg) tablets or TEKTURNA® (aliskiren 300 mg) tablets for at least 30 days:

	Have the patient visit the member section of www.BPSuccessZone.com or call 1-866-968-7270 to request an Affirmation Statement.
	Simply complete and sign the Guarantee Affirmation statement and have them mail it in to receive their money back.

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See detailed information about how patients can get out-of-pocket prescription expenses reimbursed.

BP Goal Money-Back Guarantee details

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Patients should allow up to 8 weeks for the BP Goal Money-Back Guarantee rebate check to be delivered in the mail.

If it has already been 8 weeks or more and patients have not received reimbursement for any portion of their prescription drug costs as part of any government assistance or medical insurance and they do not live in a country outside the U.S. and Puerto Rico, please advise them to call 1-866-968-7270.

If a patient has been reimbursed for a portion of their prescription drug costs as part of any federal government related healthcare programs, including Medicare, Transitional Assistance, Medicaid, TRICARE, VA (Veterans Administration), State Maternal, Child Health Block Grants, they are not eligible for this offer due to state and federal regulations.

We're sorry, but the Program is only available in the U.S. and Puerto Rico.

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If patients have not done so already, they may use the $10 membership card if they are still taking DIOVAN® (valsartan) tablets, DIOVAN HCT® (valsartan/hydrochlorothiazide) tablets, EXFORGE® (amlodipine and valsartan) tablets or TEKTURNA® (aliskiren) tablets. If patients discontinue taking DIOVAN, DIOVAN HCT, EXFORGE or TEKTURNA, they will not be able to use the membership card on another medication. Patients should hold on to their membership number, as it will let them take advantage of other benefits of the BP Success Zone Program.

In Minnesota and Massachusetts, the Program offers are slightly different. Please click here for details.

This Program is only available in the U.S. and Puerto Rico.

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Patients can download a Guarantee Affirmation Statement at www.BPSuccessZone.com or request a copy by calling 1-866-968-7270

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Yes. In order to prevent fraud, we need a DEA# to ensure patients goals are being set by physicians.

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If the patient has not already taken advantage of the rebate, he or she can submit a rebate for the Omron® Blood Pressure Monitor. Patients need to be sure to save a copy of their DIOVAN® (valsartan) tablets, DIOVAN HCT® (valsartan/hydrochlorothiazide) tablets, EXFORGE® (amlodipine and valsartan) tablets or TEKTURNA® (aliskiren) tablets receipts, as receipts are needed to redeem the rebate. Patients should hold on to their membership number, as it will allow them to take advantage of other benefits of the BP Success Zone Program.

This Program is only available in the U.S. and Puerto Rico.

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We're sorry, but there is a limit of one offer per person on the BP Goal Money-Back Guarantee. Patients who submitted claims for the now-expired Take Action for Healthy BP Program money-back guarantee cannot submit a claim for the BP Goal Money-Back Guarantee in the BP Success Zone Program as well.

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